Communication Essentials
What a great show! I interviewed JoJo Tabares of ArtofEloquence.com today on my podcast (http://www.WritingandPublishingRadio.com). She is an expert when it comes to advice about good communication skills. I’ve been a public speaker for over twenty years (does teaching experience count? Then, it’s been longer than that), and I learned many great techniques today that I hope to implement very soon.
In a nutshell:
• Know your audience and speak to them
• Communication skills are not just about making presentations it’s forming relationships, and listening to people when they talk
• Don’t expect perfection, if you mess up, just go with the flow
• Good communication is essential for everything you do
• Being a professional is important for credibility.
• If you run a home business don’t wash the dishes as you are chatting with a customer (or allow the two year old to answer the phone)
• Come up with an introduction line when people ask what you do
For more details listen to the entire podcast at WritingandPublishingRadio.com and visit JoJo’s website (ArtofEloquence.com) for great articles. (She has one on Twitter "Say What You Mean in 140 Characters or Less". I read it and loved it! She has many other business related articles dealing with communication.
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